FAQs

Does Coast to Country Decor have a store?

We only sell online at this stage, however by arrangement you are welcome to view an item at our warehouse on beautiful Bribie Island

Can I view an item before purchasing?

Yes! If you would like to view a product first, simply contact us and we can arrange viewing and/or purchase from our warehouse at Woorim on Bribie Island.

Can I pick up directly from you?

Of course! If you prefer to pick up your order, collection can be arranged. Make it a beach day and then collect directly from our warehouse at Woorim on beautiful Bribie Island.

How long does shipping take?

We endeavour to get orders packed and dispatched within 1-2 business days. Delivery will normally take 3 to 12 business days depending on your location.

Do you ship Internationally?

At this stage we only ship within Australia, however international shipping may be available on selected items, so if you see something you like feel free to contact us for an international shipping quote.

Is your website secure with my personal information?

Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product.

How do I order on your website?

Simply find the product you want and click the 'Add To Cart' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!

Does Coast to Country Decor provide a quality guarantee for all the products being sold?

Absolutely! If your product is not suitable, or arrives damaged contact us immediately and we will rectify the issue with either a replacement or refund. We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed.

Do you offer a refund if I don't like the product?

Yes, absolutely! We offer a full refund of the purchase price if you don't like the product. Simply visit our refund policy page for complete details. If you have any additional questions that have not been addressed in our FAQ. please contact us and we will get back to you as soon as possible.